South East Queensland’s
Google Rating
4.9
Based on 118 reviews
South East Leak Detection Pty Ltd
4.9
Lee Nicholls
23:32 14 Sep 21
Trevor was prompt, helpful, and thorough in his investigation of my vinyl pool leak. He identified several leaks and repaired them effectively. Would definitely recommend!
Sia Shamsai
00:00 05 Sep 21
Really great service. They came out and within the space of a couple of hours had the issue identified and (in our situation - we got lucky) even resolved, thankfully without needing to dig up the yard!! Very happy with the outcome, but also with the great service. Would highly recommend Trevor and Sam if you need help with a pool leak issue.
Alice
03:09 04 Sep 21
We had a concealed leak that was losing around 13,000 litres per day. Trevor was very helpful from the get go and patient in answering all our questions. We highly recommend Trevor!
Tom Collins
08:35 17 Aug 21
Believe it or not these guys actually answer their phone and even better, turn up on time. Trevor thoroughly explained the whole process from finding the leak, to insurance claims and any council issues. Trevor and Sam are very friendly and were happy to answer all of my questions. They got in and did the job, didn't waste any time and were done in a few hours. No hesitation from me in recommending their services to anyone . Thanks very much lads.
junyan sun
03:39 15 Aug 21
Love Trevor's work. He returned my call within 3 hours once i submitted an online request, and he showed up at my place on time as per schedule. Our pool pump is now working perfectly. Thank you Trevor
Desley Hable
06:44 08 Aug 21
Trevor talked me through testing the pool levels on the phone before needing to make an appointment to come out. He came earlier than first thought and was able to detect 2 pin holes in my liner in a reasonable short time. He repaired the holes, took a video and gave me some good advice before leaving. He was very knowledgeable and very professional, his whole aim to fix my problem in the shortest time and most inexpensive option. I was very happy with the service he provided. I have since tested the pool levels over the last 3 days and there is no more excessive loss of water! Pool leak is fixed and I am very happy with the outcome. 😊
Tony Weir
06:23 05 Aug 21
Awesome work finding the leak in our pool and fixing it
Sara winstanley
09:24 01 Aug 21
We had a leak but no idea where it was coming from. When Trevor arrived he found it straight away. He explained all his processes and costs up front. Friendly, efficient and professional. Highly recommend.
Stephanie Graynoth
03:50 29 Jul 21
Trevor was very helpful and informative. Would be happy to recommend.
Saheem Suleman
05:55 20 Jul 21
Mike or Jill
02:49 20 Jul 21
Trevor was excellent, showing up on time and found leak quickly (not where we thought) and fixed problem as well as quickly checking for any other problems. Very happy with service and price and absolutely no hesitation in recommending him to anyone having leaking swimming pool problems. Very happy customer.
John Maughan
01:12 28 Jun 21
Trevor and Sam found and repaired our water leakage problem on acreage.Very professional and great to deal with,can certainly recommend their services.
Warren Jung
07:58 25 Jun 21
Trevor and Sam are truly professional, punctual, efficient, and courteous. I was so happy with their work, worth the price. Thank you guys!
Witblits FPV
22:19 21 Jun 21
South East Leak Detection did a pool inspection for a property we are purchasing. Very happy with their service. Responsive and took the time to explain in detail what they do. They also went the extra mile to accommodate some extra requests we had. On time with the report - earlier than agreed actually. Now we can move in without any concerns. Thank you...
Fiona Qoronalau
08:43 21 Jun 21
The guys were prompt and very approachable. Fascinating watching how they quickly pinpointed the underground leak. Saved many hours of digging and making a mess of a paved area. Highly recommend this company to anyone. Thanks guys! A very happy customer.
Edy Lilo
11:37 20 Jun 21
Trevor & Sam found and fixed a leak that had been troubling our family for sometime. Within minutes the team were able to locate the leak and not long after begin the repair. What stood out for me was the expertise and the experience and this was all done with a smile and friendly can do nature - I highly recommend their services, grateful they were able to help us!
Tina Hsu
23:59 06 Jun 21
Trevor and Sam were absolutely awesome! We've had a leak in the pool for a while and had called a bunch of people before South East Leak Detection, but none of them could diagnose the problem. Trevor and Sam showed up and detected the issue and fixed it up easily. Great communication, and it was easy to organise a time as well. Overall, just two great guys keen to do a good job. Highly recommend their service. Thank you both!
Tony Pape
23:48 01 Jun 21
Absolute professional , couldn't imagine using anyone else after dealing with Trevor ( and i have used his competitors ). If you have a leaking vinyl pool , dont use anyone else , call Trevor & Sam. They found leaks others had missed. An absolute solution that fixed my problem. Thank you Fellas 🙂
Joy Han
23:33 22 May 21
Very responsive and helpful for our urgent leaking problem. Timely coming to detect the leak and repair it on Saturday. Very experienced in underground leak detection and quality repair. High efficiency and very professional. Thanks!
Mitchell Wallace
09:53 05 May 21
Contacted these guys after getting an altering letter from my council advising of high water consumption. After a thorough check of the house I couldn't find any leaks however with the water shut off to the house the water meter was still showing water flowing so had to be underground somewhere. I thought for sure the leak would be hard to find and expensive to repair, however they found, repaired and tested it pretty quickly, and the price was very affordable!Definitely would recommend giving them a call if you're in need of assistance!
Cynthia Anne Makeup Artist
07:00 27 Apr 21
We did not end up booking Trevor, ONLY because we needed someone asap and he was booked for the week. However I would of definitely liked to book him, as he was so genuine and helpful on the phone when I enquired about an underground leak detection test. Would 100% recommend him, and will definitely try our luck booking with him in the future, if need be. ☆☆☆☆☆
Richard Wyman
06:01 21 Apr 21
I found Trevor and Sam through Google and after reading the reviews decided to try them. I concur entirely with all the positive comments made by previous people. They came on a Saturday and fixed our pool leak. I have no hesitation in recommending them and agree that they are professional and friendly. It was nice having confidence in the people you are dealing with.
Geoff St Clair
21:59 08 Apr 21
Trevor & Sam are great - I had a worrying pool leak where the water level was dropping by about 5cm a day. Visions of cutting through the concrete to get to damaged pipes had been drifting through my head and I was quite worried as I know they had been doing a job like that earlier that day.When they arrived however, it took them 30 seconds to diagnose the problem - a leaking multiport valve on top of the sand filter which they were able to fix in 30 minutes - relief. These guys are professional, responsive and good value. I have no hesitation in highly recommending them. Thanks guys!
Helen Giaquinta
05:20 04 Apr 21
Contacted Trevor and he was happy to come out on Good Friday and fix our leak in our pool. Trevor gave me a quote over phone and let me know exactly what he was going to be doing on the day. He arrived on time and his son also arrived to help. They managed to find a hole and fix it up. We were very happy with the service and highly recommend him for any pool repairs 🙂
Barry Kruske (Baz)
22:57 09 Mar 21
The service I received was very professional. One phone call and they responded very quickly. Explained over the phone what could be the problem. Also what steps that would be carried out. On arrival they were straight into problem finding. Found the problem and rectified it in a short time. The cost was very affordable. I would highly recommend this company.
Biying Xie
10:37 22 Feb 21
Trevor was fantastic, professional yet friendly service. Would highly recommend his services to anyone looking for good quality, trust-worthy work.
Wendy Farnsworth
08:40 11 Jan 21
I highly recommend Trevor and Sam they are very professional, Trevor found the problem with a leak in our pool soon after arriving, he then went to work straight away with our approval to start work on fixing the problem and for Sam to come and complete the plumbing repair. All work completed on the same day and you couldn’t see that that had even been here very happy 😊
Carolyn Foster
06:22 05 Jan 21
We were really happy with the service from Trevor and Sam. They were very friendly and professional, the came when they said they would and efficiently found our leak and repaired it straight away. They were careful to carry out all work in the most cost-effective way for us to save us from any additional expense. We highly recommend South East Leak Detection 🙂
Dr. Rita Davies
06:35 17 Dec 20
S W
06:42 15 Dec 20
Very happy with the service today from Trevor and Sam. I was so worried that the underground leaking issue in the rainining day might be difficult to detect. But Trevor on the phone explain me and calm me down with his professional advice and knowledge.So lucky i found them online by google review. They def deserve 5star!😊
Ric Zanetti
09:16 30 Nov 20
I made contact as I was concerned about the increased need to regularly top up the pool (therefore thought I had a leak beyond evaporation). Trevor asked me a series of inquisitive questions to determine the source of the problem and a process to go through to confirm. It was evaporation. Knowing the goodwill from doing the right thing rather than getting easy money has got another advocate. His approach demonstrates a way of doing business that many forget. Honesty, meaningful information and a professional approach that will gain business well beyond the immediacy of a dollar today. Now to ensure we retain South East Queensland Leak detection's details for if and when we need it!
Latara Hawker
03:06 13 Nov 20
Trevor was great! He was very friendly, efficient and understanding of our situation - he even provided a a discount to help us through. Highly recommend his service!
Andi Lesmana
10:28 10 Nov 20
I have an underground water leakage, which I could not find any surface signs on the leakage. I searched up in google and found South East Leak Detection has over 80 review with 5 stars. Then I called up Trevor the next day and made an appointment for leak detection a week after. He also suggested me to talk to my home insurance to check if the cost of detection can be covered. Thanks to him, it is covered under clause "Exploratory Cost" and it has no excess.Trevor is really professional, he came on time today, using his knowledge and equipments, he managed to find the leakage on a very concealed place underneath concrete edge of my pool.I would recommend him for anyone having issues with water leakage.Thanks Trevor for your help.
Nana Lin
07:41 09 Oct 20
Trevor and Sam were both super professional and knowledgable. They did a good job in repairing my leaking pipe, very efficient as well. Highly recommend them!
Lazy Mini
21:28 08 Oct 20
Quick, efficient and professional leak detection service.
Arash Alizadeh
09:21 02 Oct 20
Was really happy with the experience. Trevor was punctual, precise and professional. The leak was found efficiently and repaired with minimum cut.Will definitely recommend South East Detection Leak Detection.
Martin Kindl
12:44 14 Sep 20
Thank you Trevor for helping us to locate and fix the water pipe leak. Can definitely recommend.
Ben Reynolds
09:30 05 Sep 20
Highly recommend these guys - very thorough, quickly identified our pool leak with pressure testing and gas detection. Very easy to deal with and reasonable pricing.
Pat Creasey
13:30 16 Aug 20
Fantastic communication outlining my options. Up front with what is covered and professional throughout the leak investigation. Highly recommended.
Sheri Chuang
05:45 13 Aug 20
I found Trevor and Sam through Google because they have very good and most recent reviews, with no doubt I called and Trevor explained patiently and professionally on how he will solve the problem step by step. The job is done clean and efficiently I must say! I will definitely suggest South East Leak to my friends if needed.
Peter L Troeger
08:51 21 Jul 20
We were fortunate enough to have South East Leak Detection recommended to us. Trevor and Sam were not only courteous and polite, but were also genuinely friendly. They were punctual and very accommodating when arranging appointments. They were experts in their fields. During the analysis I was kept updated, so I was not only well informed but also confident in making decisions about the various options they presented. I would not hesitate to recommend them. All up an excellent resolution to the problem.
Angela Waite
04:52 10 Jul 20
Very happy with the professional service. Leak located and repaired in a timely manner. Highly recommended.
Weiwei Luo
04:03 08 Jul 20
These guys are the most professional leak detectors I know. Trevor came to my house at the chill morning this Tuesday with an high-tech leak detect machine. I was impressed not only by the work he has done well, but also his explanation about the details of the whole process, which blew all my concerns of whether they could find all the leaks away. Trevor also showed me an easy method to check whether there're leaks in the filter by myself. I feel lucky to have them to do the work. You guys deserve this 5-star review.
Hayter Alan
02:06 08 Jul 20
Ours was a slightly unusual problem as we were having issues with our rainwater system not filling our tanks (and we are not on town water). Trevor and Sam spent several hours looking through all of our rather complicated pipe work, and fully fixed all of our down-pipes (a small crack, lost a lot of water). They were on time, tidy, detailed, and all with a sense of humour. Highly recommended.
Michael Moore
11:29 14 Jun 20
Thanks Guys for the testing and repairs you provided on Saturday. That is the best service I have seen for pool leak, you checked all the returns and lighting found the leak and repaired it in under 4 hours. If have any more problems with the pool in the future I will be giving you a call again.Thanks Trevor and Sam
Jack Marrows
09:32 22 May 20
Trevor and Sam located and fixed an underground leak I had on my pool return pipe. They did the full service in one day - solved the problem end-to-end. Exactly what I was looking for, I’ll be using their services again if I have a similar problem. Their testing on the other lines gave me confidence I didn’t have secondary issues.
Debbie Hiscock
22:41 31 Mar 20
Our inground spa had a leak. First company that came out told us to dig and left. We called Trevor and he spent a long time examining and explaining what our options were for the repair. A much more thorough and helpful company than the first lot. Thank you Trevor.
Aaron Brown
09:17 19 Mar 20
bbamm329
10:55 16 Mar 20
Trevor and Sam located the leak and fixed for our hot water system which been leaking for the past half year without our notice. Trevor was easy talking and very friend man to dealing with, and gives the clear explanation and options before they come to our house. Very Professional! we will definitely recommend to others
Nigel Mclennan
10:18 13 Mar 20
Trevor was able to put our minds at ease after inspecting the pool on a property as a part of our pre-purchase investigations. He was very communicative and open about the process. He was punctual and called to articulate the results. Now if you excuse me, my sock keeps slipping down inside my shoe and is irritating the hell out of me.
anne farnham
03:45 13 Mar 20
Quick detection of leak under concrete. Plumber was then able to break up a small area of concrete to fix leak.
Rick Verr
09:12 28 Feb 20
Trevor was very easy to talk too, explaining everything that was necessary in finding the leak and repairing it. Both Trevor and Sam located and fixed the leak with a professional and thorough job. Even told us about enquiring into our insurance company and possibly getting reimbursed through urban utilities. A grade job all the way, Thank you so very much.
Steve Barnham
07:24 28 Feb 20
Trevor and Sam located, excavated and fixed a concealed leak at my place. Friendly and professional guys that got the job done quickly, fitting me into their busy schedule and around some less than ideal weather. Really appreciate it guys. Will use again and recommend to others.
Lukasz Lukaszewicz
00:17 10 Feb 20
Trevor and Sam performed an excellent service on my pool, after some extensive testing they located the leak and put a plug in at minimal cost. The pool has been perfect and water level stable, it’s been over a month now so time to post a review. Thanks South East Leak Detection
bogdan vancia
08:54 09 Dec 19
I had a concealed leak at my property that needed to be found. Spoke to Trevor and he arranged for the job to be done early next day. Sam turned up on site at time agreed, and was quick to find the leak and fix it on the spot. Reliable service, would be happy to use them again.
Aleksandra Jevtic
07:28 06 Dec 19
Great customer service! Very professional, knowledgeable and punctual.They go out of they way to help you.5 stars from me!!!
Rita Yong Gee
04:40 02 Dec 19
I have to say that Trevor and Sam are absolutely brilliant at what they do. Right from the first phone conversation I had with Trevor, it was clear that he knew his stuff. He listened to my water issues and took the time to explain what the procedure was to identify and fix the problem. Trevor and Sam came over the next day and were very thorough with their testing and repaired our major water leak.Trevor also explained to me that we could possibly claim on our insurance for finding the leak, which of course, he was correct and we now have a claim without us paying our excess. He also sent me the link and guided me through claiming the rebate from urban utilities.A big thank you to Trevor and Sam. They make a great father and son team. I would highly recommend them to anyone.
Ramon
10:24 25 Nov 19
While watching my pool empty through a pipe I had just put my pick axe through, I called for help, these guys offered me free advice on how to fix it, and called later to see how I was going. I managed to fix the pipe, and will be calling them first next time I need some help. Thanks.
Vino Raja
11:46 12 Nov 19
Trevor and team were fantastic.I had a leak in my pool that was driving me mad. I had a pool leak specialist from another company take a look. After two weeks, $$, and my time...still had an obvious leak somewhere.I decided to call Trevor for a second opinion - who provided me great advice over the phone.Trevor and team found the leak and fixed the issue on the same day ....and thankfully it was a simple non-expensive fix. I should have called South East Leak Detection to begin with. They are professional, thorough and honest.A bit more expensive than the initial company I had called to fix the leak, however, Trevor and his team are worth the money - like they say, you get what you pay for.
Samuel Davies
01:12 11 Nov 19
Trevor was great! We had an underground leak and apparently it wasn’t as bad as everyone thought and didn’t take to much work to fix it. And it showed in the price! Very affordable and even gave us some tips on how to clam insurance on it. Thank you so much!
Jody Prouse
12:54 24 Sep 19
Thank you so much for locating and fixing the leaking pipe under our driveway. We are very grateful to both of you for the skillful workmanship, professional and friendly service. It is so good to have water restored to the household !! THANK YOU!!
John Hamilton
01:46 23 Sep 19
Recently I received my water bill statement & to my shock it was about $250 more than my water average. I realised I must have a concealed water leak somewhere. After research of reviews, I contacted Trevor from South East Leak Detection. He was very knowledgeable & polite & explained the process to detect the leak.He was upfront with the cost involved which I found fair & reasonable. He also suggested I contact my insurance company & they covered his detection cost with no excess. Trevor & his plumber son Sam arrived on Saturday morning & were straight into it .After pressure testing & a couple of pilot holes they located a significant leak under a concrete slab. They repaired the problem leak, pressure tested it again , a job well done guys to my relief & peace of mind. I sincerely recommend Trevor & Sam from from South East Leak Detection to everyone. No need to look any further, this father & son duo are the best. Very professional. Thanks again. John Hamilton.
George Inggs
23:38 18 Sep 19
After having several local plumbers take a look at a tricky leak on our property and not being able to diagnose the exact problem, we called South East Leak Detection and are very pleased that we did. From the first phone call, where Trevor took his time to explain the common causes of leaks etc and even ran us through some basic checks over the phone, right through to the end of the repair, both Sam & Trevor demonstrated nothing but professionalism and real pride in their work. Sam was bang on time (on a Saturday no less) and within 2 hours had located and repaired the leak, despite the fact that it was located under a thick concrete slab.We would highly recommend South East Leak detection for any leak location and repair work - their prices are extremely competitive and the work is done professionally and quickly.
Maddy Euston
06:15 20 Aug 19
Trevor was able to diagnose my problem and tell me how to fix it over the phone for free... could just as easily have made a quick buck on a call out fee and I would have been none the wiser. Can't recommend him enough!
Wilma Shakespear
07:12 18 Aug 19
We thought they did a great job.. Took the time to walk us through their very thorough routine for detecting leaks. Once they has inspected the property they provided detailed feedback. They were courteous and supportive. Charges were very reasonable. We would certainly use them again and are happy to recommend their service to others.
Blinky Bill
09:54 10 Aug 19
These guys were truly awesome! Highly Reccommended! They found a highly complex leak in my house within an hour! They were amazing, exception customer service an they are fantastic at what they do! Easily the best guys around you will find to detect your leak and sort you issue with a reasonable bill!!!
Michelle Hunt
02:56 26 Jul 19
Recently had a leaking pipe under driveway. Trevor and Sam were prompt, honest, quick and reasonable with charges. They even reinstated the garden bed that my son had dug up (while doing our own investigative work)Highly recommend.Thank you both.
Ross Barnett
20:47 06 May 19
The service Trevor provided was excellent. Even though it was a public holiday he talked me through a range of tests over the phone that eventually allowed me to establish that I did not have a leak to be concerned about. This avoided me having to get Trevor to attend the property. His response was prompt and professional and i would highly recommend this company to anyone with concerns about their level of water usage.
Karyn Gutteridge
04:02 05 May 19
After receiving a very high water account, we contacted South East Leak Detection Pty. Ltd.Trevor and Sam found a leak and repaired it within a couple of hours at a reasonable cost. We found them very helpful and professional. They were a pleasure to deal with. Tony and Karyn Gutteridge.
Leigh Hellis
07:23 03 May 19
We received a letter from the local council that our water usage was high. Contacted Trevor to fix the leak, he was thorough, professional and easy to talk to. Would highly recommend.
Amy Garland
01:14 02 Apr 19
Trevor was very professional and explained exactly what he was doing to find the leak on my property. Fast and Reliable. Highly Recommended.
J Giaco
05:33 19 Mar 19
Very professional and friendly! Trevor did his job perfectly and took extra time to explain me what he found and even who I can contact to try fixing the problems. I would recommend his services to anyone who is looking for a prepurchase pool inspection (structural).
Immanuel Joseph
22:55 28 Feb 19
We were having issues with water usage for a long time. When I first called Trevor, I was really surprised by the way our conversation went. Trevor offered me some suggestions over the phone to check the issue further. We weren't able to nail down the problem over the phone so we booked in an appointment.Trevor and Sam were highly professional. They arrived on time. Trevor was able to identify the leak spot very quickly and Sam fixed the plumbing for us. The job was very clean. I liked the fact that it's one quote and you know what you're signing up to. Even to fix they issue Trevor gave me a quote as soon as they identified the issue. It made it easier for us to be sure of the cost before hand.Thank you guys, you've helped us to save a lot of water. Will definitely recommend them to anyone who has an issue with water leaks. Tremendous professionalism.
Lily Norman
01:04 22 Feb 19
Trevor and Sam were extremely professional. Trevor spent 20 minutes on the phone at my first enquiry, explaining and asking questions to then make a thorough and proactive decision as to what job needed to be done. He explained it very well. When he and Sam came to assess the water leak, they used their specialist equipment to make a thorough investigation and because the leak was found very quickly, the costs were reduced appropriately. I liked it that it was a one off quote for the job, rather than the idea that you're quoted by the hour to find the leak. I would highly recommend South East Leak Detection and would definately use them again. Another plus was when they said they would come, they arrived exactly on time too, reliable and conscientious.
Gordon Blake
21:02 11 Feb 19
What can I say, Trevor and Sam are true professionals and ggive me faith that there are still decent tradies out there. Everything explained and done with the minimal disruption. The job site was left in as clean a condition as possible. Well done gentlemen.
Jessica Burley
01:46 22 Jan 19
Trevor was very professional and was able to find our leak straight away. Great customer service and great advice was given. Would highly recommend this company
Raf Drozdz
12:15 09 Oct 18
I would like to recommend South East Leak Detection for underground leak detection and repairs. They were working very hard to find a broken pipe on my property under a large tree. They were efficient and effective and very easy to communicate with.
nili alavi
09:23 31 Aug 18
Completely happy with the service of this company.Prior to coming out Trevor took the time to speak to me about the possible issues.Once they came out they were punctual, professional, friendly and most importantly very through. Found the leak within a short time frame. Cleaned everything up and gave me a detailed report.So happy with their service highly recommend this company.Wish there were more people out there like these guys.Thanks
Kylie Deeth
02:00 23 Aug 18
Would highly recommend Trevor and Sam for any leak detection work you may need. They were punctual, professional and easy to communicate with. They responded quickly to our call and conducted the CCTV investigation of our sewer and storm water drains efficiently and with no fuss. After completing the investigation they clearly explained their findings and provided us with a narrated copy of the cctv footage. As such, no guess work involved. Was very impressed with the accuracy and thoroughness of their work.
henry tsao
04:36 22 Aug 18
I recently utilised the services of Trevor and South East Leak Detection due to my suspicions that I had a concealed leak. I was thoroughly impressed by the professionalism and efficiency by which the detection and repair was carried out.Trevor was thorough and transparent about the process and cost of detecting a concealed leak, and when he found the leak (which was a failed t-piece), was able to quote me a reasonable price to have this fixed (and it was fixed straight away). I calculated that this repair has saved me over $200 per water bill!! He even provided me with a leak to obtain adjustment of my recent water bills from Urban Utility due to the concealed leak.Overall I would highly recommend South East Leak Detection to anyone needing leak detection services. Thanks again Trevor for your help!Henry
Oldie Goldie
06:45 10 Aug 18
Had a refreshing experience of promptness and professionalism attending to our leaking water pipe.Thank you.
Kristin Boyd
08:37 21 Jul 18
Outstanding service, fast call back & even quicker attendance. 1 class workmanship. Highly recommend! A+
Robert Atkinson
03:35 15 Jul 18
SE Leaks came at the agreed time and determined where the leak was. Gave a quote to repair the leak under the concrete driveway. Completed the complicated repair that afternoon for the agreed quote and cleaned up afterwards. I recommend them.
Clea-marie Thorne
09:37 09 Jul 18
Highly recommended, honest, reliable, fast, efficient and informative trade professional. I received a very expensive water bill and instructions from my provider weren't sufficient for me to establish that I even had a leak. Trevor was able to answer all my questions over the phone and then came on site to determine that I had a slow concealed leak. He involved me in the detection process, gave me honest advice and options for repair. Truly a great and genuine service - don't hesitate.
Mark Green
07:22 24 Jun 18
Had a leak in our pool. Advised by Trevor to run a test to confirm volume of loss and to ensure it wasn't just evaporation. Once confirmed Trevor and Sam identified the leak and fixed exactly as discussed. Very prompt, extremely professional and gave great insight into the cause and outcome.Highly recommend this company.
junko suenaga
12:14 11 Jun 18
Trevor took time to explain possible problems. He told me to do a simple test. We found out how much water I was losing per day. This was all before I decided to go ahead with his company. Sam explained what he was going to do and found and fixed the leak. He went to get a part that he doesn’t usually carry so I didn’t have to get a normal plumber. Trevor gave me a follow up call. Very professional. I will highly recommend them. Thank you, Trevor and Sam.
chris grandin
09:31 09 May 18
We learned that we had a major leak when a council worker let us know after a meter readingAfter much messing around on my part I called Trevor.Even though it was on Saturday, Trevor and Sam found the issue and repaired it, no fuss and no bother.It was so refreshing to me a couple of old school tradesman who put customer service firstI would recommend this company to anyone needing good old fashion service
dandy
22:18 28 Apr 18
I called South East Leak Detection to investigate any potential drainage issues we may have had after being advised by a forensic engineer to eliminate this as the cause of a major crack down the side of our house.Trevor answered my initial phone call and after hearing of my request gave me a description of what he would be able to do, how long it would take and how much it would cost. He was amenable to my request that we work around a time that would suit my day off work and we agreed on a time.On the day he was due to arrive he called two hours beforehand to check that it was still ok to come around. At the designated time he and his son Sam arrived and immediately set to work.They are both friendly, respectful, knowledgable and efficient. Throughout the whole process they continued to include me in all their findings, explaining what they had found and leaving above ground markings to show exactly where the issues are and how deep the drains are so we are able to get someone in to do the repairs. They have also provided us with a USB of the video and photo footage taken.I highly recommend South East Leak Detection for any plumbing investigative work needed and will use them again in the future should we have any other issues.
Joe Hoff
10:40 26 Apr 18
Found the leak in just over an hour. Had it exposed and ready to repair. Great customer service. Highly recommended.
Olivia Crook
00:12 30 Mar 18
Far cheaper than other leak detection companies that I contacted. Great value for money and did an excellent job in locating and repairing our underground water leak.
Abby Lee
23:12 28 Mar 18
Gave Trevor a call regarding a leak problem dealt by another plumber. He has been helpful and gives some instructions for preliminary testing before really asking him to come out. He saved me hundreds or possibly thousands of dollars .I thank him for his free advise and will definitely ask him for my future plumbing jobs and recommend to anyone who is having plumbing issues.
Jack Myers
08:34 27 Mar 18
I was extremely happy with the service that South East Leak Detection provided with my underground leak. I had my plumber come out and he could not find the leak, he recommended I get a leak detection company. I did some research on Google and called the boys from South East . They were upfront with their pricing for the detection . They arrived on time found the leak then quoted a reasonable price for the repair which they completed on the same day. Would recommend this company for sure many thanks
Gabriella Johnston
06:16 27 Mar 18
Extremely satisfied by the level of service, professionalism and attention-to-detail shown by South East Leak Detection.Their communication throughout the whole process was both accurate (they did exactly as described, with no surprises along the way) and reassuring - a rare quality that is hard to come by especially when dealing with tradesmen these days.In the unfortunate event of another water leak, I will certainly not hesitate to use this company again. A genuine a pleasure to deal with. Thank you South East Leak Detection!
David Chang
09:24 12 Mar 18
Woken up in the middle of the night by the sound of water running when there was no tap being used by anyone in the house. Noticed water meter ticking over also. Rang South East Leak Detection first thing in the morning based on the great reviews by previous clients. Trevor was professional and friendly over the phone and was happy to run through basic checks with me before coming out. He was here on time and explained everything to me in layman's terms. He was upfront and transparent with price also. Grateful that he was able to come and detect the leak and fix the leak at reasonable price on the same day. Highly recommended, and I unfortunately don't get to say that about many tradies these days.Thanks Trevor
James Chiou
04:56 10 Mar 18
D S
02:10 09 Mar 18
I noticed leak in water mains through high water bill compared to previous quarter and started reading the meter which confirmed leak somewhere. No visible signs in the house so had to be somewhere else. I found SouthEast Leak Detection through Google search and left message on their website. Trevor responded promptly though it was during Xmas break time and requested meter reading to work out the water loss in a day. Based on this I was quoted the price for detection and explained the entire process of using pressure and gas and also the repair process after that. Trevor arrived on the agreed day and started the work with pressure test and followed by gas to locate a leak. Small leak was detected but that was not the main leak. Trevor through his experience traced the pipe work and found the main leak and quoted the price to repair and retest. Overall took him more time than he had estimated but still charged quoted price and organised his son,licence plumber, to repair the leak on the same day. I would recommend SouthEast due to very professional/honest advice and open communication with customer and also one company can do entire job detection of leak and then repair making it cost effective.
Dave Kang
21:36 13 Feb 18
I called Trevor and he checked detail and calculated leak rate. They were excellent finding the leak. thanks for them.It’s fixed the leak as per report.
Kevin Mehta
00:01 12 Feb 18
I had received the notification from Urban Utility about leakage possibility at my place, I contacted several companies and all quoted me charges which was quite high. I came across Trevor from google search and I called him up, he was so honest and told me all that I should do by myself before asking to come out and spend anything. I did everything as he explained and it seemed that there was no leak but as we know if it has any chances of leak, the bills could go in thousands of dollars, so for the peace of mind - I called him to do leak test and he charged me very reasonably and was upfront about his charges over the phone before coming out. Great value for money service and most importantly works out things with very honest advice and in cost-effective manner. Certainly would recommend him...Thanks Trevor...Cheers! Kevin
MrGSinghh
04:19 10 Feb 18
We had a concealed leak at our property which was located by Trevor (owner) from south east leak detection. He did a good job and explained us in detail what the process was. Really down to earth person to deal with and even gave us a discount for finding the leak quicker than expected. Thanks again Trevor.
Josh Mouse
09:50 06 Feb 18
Very helpful and friendly service
Michelle Weir
00:30 23 Jan 18
How nice to find an honest reliable business. I rang Trevor after receiving a few high water bills. He gave me some tips and advice over the phone on how to check for leaks, he even called me on a Sunday. Extremely helpful and professional, saved me money by not even having to come out. No cash for him but hugely impressed, would use him any day of the week. Highly recommend.
Robert Wichgers
02:40 19 Jan 18
I put in a request online around 7.30pm, regarding a water leak I had detected. Trever rang me within 10 minutes, we discussed it, and we made an appointment for him to come find the leak. Trevor was on time, and found the leak with his detection equipment very quickly. We were losing approx. 1350l of water per day. As it was underground, he dug a trench, found the broken pipe, isolated it, and then arranged for Sam to repair same day.I would highly recommend South East Leak detection, for fast efficient and friendly service. It was appreciated. Regards Robert
Robyn Moreton
10:08 28 Dec 17
I called Trevor late one afternoon about a leak, he called me back and said he and his son would be there the next afternoon. They were fantastic finding the leak quickly and fixing it. They were very friendly and professional, would have no problem recommending them.
Jenny Yang
12:20 22 Nov 17
We are very happy with Trevor and Sam. This has been our best experience with tradespersons. They are professional, sincere and have great manners. They explained to us what the problem is and told us different ways to solve the problems(from the most cost effective and efficient way!) I highly recommend them to anyone.
Alberto Roura Martínez
02:25 20 Nov 17
The team at South East Leak Detection goes beyond expectations, giving good advice and a very personal approach. Very different from others!
Lin Hui
12:01 10 Nov 17
Trevor and Sam have done a thorough job. Very professional and reliable service. Highly recommend to everyone.
Jack Chu
05:39 08 Nov 17
Excellent service, efficient, friendly and honest.
JK Hannah
04:31 31 Oct 17
Called based on Google Review and was not disappointed. Amazing service and communication. I was not able to be at the property with the concealed leak and Trevor kept me updated throughout the day not just with phone calls, but pictures and videos. Above and beyond my expectations. Highly recommend.
Yanti Kho
06:23 30 Oct 17
Highly recommend Trevor from South East Leak Detection. He was very professional, friendly and thorough. He clearly explained the whole process and gave honest advice on how we should proceed with the work. He did a great job in fixing our pool leak very quickly.
Hayden Foy
01:49 24 Oct 17
I'm new to the pool game and after getting ripped off by Pool servicing guys, Trevor gave me excellent honest advice to hopefully rectify the problem prior to the boys coming out. If it doesn't work they will be the first people I call. Quality customer service & highly recommend!
Robert Liu
09:58 17 Oct 17
on time, reliable and excellent service, I would like to recommend using this company.
Sam Gordon
09:42 12 Oct 17
Amazing customer service! The type of tradesman you recommend to everyone you know. Honest and trustworthy. If i could give more than 5 stars I would.
Sam Marley
07:11 17 Sep 17
I had South East Leak Detection out to my house to find an underground leak after receiving an excess water notice from the council. They were extremely professional, friendly, and great with their communication. They found the leak and repaired it on the spot which was a great result for us. I would highly recommend using this company.
Lynda Shields
22:32 10 Sep 17
I had a tricky situation given it was the highest water leakage they'd seen - 9600 litres (not a typo) / per day was being lost and no evidence of where the water was going! It took 4 hours for Trevor and Sam to locate and fix the problem and it was Sunday! Trevor provided much needed guidance and a step by step plan on managing the situation through to Sam fixing the Leak. Highly Recommend Trevor and Sam.
Jenny Stuckey
01:04 08 Aug 17
I'd highly recommend South East Leak Detection to anyone having problems with a concealed leak. They were able to find and repair a tricky concealed leak on our property within a few hours. Trevor and Sam were very professional in their dealings with us and in the way they went about the repairs. They turned up on time and explained exactly how much the work was likely to cost and how long it would take to repair. I can't thank them enough.
Facebook Rating
5.0
Based on 9 reviews
South East Leak Detection
5.0
Laurence Doyle
07:05 25 Jan 21
We organised South East Leak Detection to find the leak in our concrete pool. They turned up on time and were thorough and very professional in their inspection. they let me know everything that had been done and consulted us before doing anything extra. We're very happy to say the leak was a lot simpler (and cheaper) fix than anticipated and was properly fixed.
I am happy to recommend them to anyone that has a leak.
I am happy to recommend them to anyone that has a leak.
Kylie Mclean
05:25 23 Jan 21
We had a high water rates bill. We did a meter test. turned all water off and the meter was still turning at a fast speed. Water leak was obvious but where we didn't know. Called Trevor and he was able to find the vicinity of where the leak was. Highly recommended this company for any water leaks. Thanks Trevor.
Wendy Farnsworth
09:29 11 Jan 21
Trevor and Sam were great they fixed a leak in our pool wall. Trevor located the leak within a short time of arriving and with our approval went to work with Sam that day at fixing testing and completing all work. You couldn’t even tell work had been done everything was left perfect. They are professional, prompt and reasonably priced I highly recommend them. ⭐️
Robynne O'Halloran
11:32 30 Jul 20
We had Trevor do a pre-purchase pool inspection. He was very thorough and even got into the pool to do tests. It is winter so pretty chilly! He walked us through and clearly explained everything. For a very detailed and thorough pool inspection I’d recommend Trevor.
Tyler Butler
05:18 25 Jul 20
contacted leak detection in regards to an issue with my pool. They provided the best over the phone service and the information that i required. highly recommend 👍
Aaron Brown
09:19 19 Mar 20
Trevor offers great service and a trustworthy and through inspection of the pool. Highly recommended his pre-purchase pool inspection.
Leanne Peake
07:25 02 Jun 19
High praise for Trevor and Sam. We had a large concealed leak which they found under our aggregate driveway, no easy task! They were prompt, professional and had it fixed quickly. Don't hesitate to book them, we are very grateful to have things resolved so quickly.
Michelle Hardwick
06:56 19 May 18
Trevor was professional, prompt and pinpointed the exact spot for our leak. He kept me informed of the process he was doing to find the leak. Then communicated with my plumber. Very happy with his service.
Simone Han-Harvey
04:20 27 Jan 18
Trevor was very professional and timely when attended our water pipe leaking problem last week. He provided advice and information on how to monitor the leakage and when he came on to repair the leakage, he was thorough and efficient. Thanks South East leak detection.
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Welcome to South East Leak Detection
South East Leak Detection can detect and repair all water leaks within a residential plumbing system. With multiple offices across South East Queensland, we service the greater Brisbane, Ipswich, Gold Coast, Moreton & Redlands Bay regions.
When clients call on South East Leak Detection, our guarantee is simple: Competitive prices, honest advice, and most importantly, permanent solutions.
QBCC License: 1307079
South East Leak Detection specialises in
Underground water leaks can occur in both new and old properties. Often, these leaks are unseen under a concrete slab, driveway, grassed/garden area or paving.
Just like a water leak in a general household plumbing system, if left undetected, swimming pool leaks can have a detrimental effect on your property.
Get complete peace of mind regarding the integrity of your stormwater/sewer system by having a thorough CCTV drain inspection conducted by South East Leak Detection.
Leaks in bathroom/ensuites can be destructive and expensive to repair especially if the waterproofing membrane is compromised.
Get the peace of mind by having an independent inspection of a swimming pool by the team at South East Leak Detection
Is my plumbing leaking?
The Water Meter Test
The best way to determine whether or not you have a leak in your plumbing system is to conduct a water meter test.
Is my swimming pool leaking?
The Bucket Test
The best way to determine whether or not your swimming pool is leaking is to carry out a simple method known as the bucket test.
Received an excess water notice?
Each year, tens of thousands of letters are sent out advising rate payers around Brisbane, Gold Coast, Logan and Ipswich of unusually high water usage. Leaking toilets, taps and more particularly, leaking underground pipes can waste a significant amount of water and therefore lead to extremely high water bills.
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